FAQ's

Q. Does your swimwear come with under wire and padding?

Some ,but not all pieces do, which will be included in the description of each piece on the ‘Shop’ tab. Most of the pieces are separates that can be mixed and matched, and some coordinating tops will be available that have more support and can be purchased separately to meet your needs.

Q. What is the halter strap option?

This is an additional V-neck halter tie that is removable. This gives you the option for added support if needed, or the option to go strapless as well. This option is at no extra charge.

Q. Is this piece ready to ship?

No. designs are currently made to order.

Q. How soon can I expect my order?

The standard turnaround is 3 weeks from the purchase date. However, during the peak spring summer seasons or during the holidays, 4 weeks is a potential shipping estimate.

Q. Why is the average turnaround 3 weeks?

My designs are made to order and most are constructed used my custom designed prints. Processing the fabric is a 2 week process, and then the last week is used to complete the piece. As the business continues to grow, the goal is to shorten the turnaround time to 7-10 days at most.

Q. Is rush delivery available?

Currently, rush delivery is not available due to the nature of the made-to-order process. This will be a goal for the near future in order to provide a shorter shipping estimate for my customers. Please stay tuned, I am working daily to make your shopping experience quick, efficient and fun!

Q. Do you need my exact measurements when ordering?

No, however the more accurate the measurements, the better the fit will be. The great thing about getting made to order pieces is getting the special fit that you can’t always get while shopping, so I encourage you to take advantage of this perk and provide your Bust –Waist-Hip measurements in the ‘Note to Seller’ when purchasing. 

Q. How do I get the proper measurements done?

You can ask your local alteration shop to take measurements for you for free. You can also take the measurements yourself. Try looking online (Youtube) for a how-to video on taking your bust –waist-hip measurements. It’s pretty easy!

Q. Do you make plus size designs?

At the moment, I do not create plus size clothing, but am working on providing pieces for my curvy ladies in the near future. As one woman show grows and I am able to handle expanding my line and its offerings, plus size is certainly on my design development goal list. I do not just want to create plus size clothing, but design only the best and most flattering pieces that you will love for years to come.  My current size chart reflects the size range in which I cut each pattern for your design which is XS- XL.

Q. Do you do custom designs?

Currently, I am unable to produce custom designed garments due to the demands of running an online store. I am working to expand my brand and make my line available in retail stores to enhance the shopping experience for my customers.

Q. What is your return policy?

Items can be returned within 10 business days from delivery. Garment must be un-worn with tags attached. The customer will be responsible for return shipping costs. Please send an email to harmonyrashel@gmail.com  before sending any pieces back in order to receive return instructions.

  

 

CONTACT 

Messages Inquiries can be sent to the following:

A Beautiful Piece by Harmony 


for a speedier response

Thanks so much for your continued support!!!